I'll have a look and see how WMV comes out, but I expect that what you are finding is correct, WMV is quite frankly a terrible format.
I don't get why everywhere seems to insist on using it, for me it did set B2B apart from a few of the others. But then again sales are sales. Though you have never not not supported WMV so it's a bit hard to know whether or not if you stopped using WMV that people would stop buying. That is probably a terrible risk to try
- though you could release one set in mp4 only for a week and see how many complaints you get / sales then release in WMV a week later to see what happens but probably not wise
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I really can't understand why people buy it, sure it plays easily enough in windows media player but I would have thought that if they managed to buy the clip (after finding it etc) you'd think they would know how to play a mov/mp4. As well as that WMV is just so badly supported, isn't mp4 now also the widely supported mobile format? High quality and plays on everything...nah go with WMV >.<. I think the bottom line is, if you want quality and space, you can't go with WMV. You have to sacrifice on one of them, either drop WMV, use more space or lose quality.
I'd just like to add a couple of suggestions/comments though.
Firstly, I happily paid a premium before for mov/mp4 and would do so again on the b2b store if that helped at all, though I don't know what the sales are like and it's quite possible a change in price will deter people away - though you could argue the ones choosing mp4/mov know they are of better quality from the old days
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Second - if you do decide to drop the higher quality clips, would it be possible to keep releasing compilations in these formats? I don't know how you create them, if you use your raw footage first or create them from existing produced clips. Eitherway ill explain why :-
I will admit I did not purchase JMI 10, sorry. I had already bought all the clips and since I have the software / know how I created the compilation myself (with some missed ones I might add!), back to the point, since its hard to include unreleased content in these nowadays, something like having the added quality for these might give me an added incentive to purchase them even though I already own the individual clips. Just a thought