by Bound2Burst » 11 Nov 2017, 10:25
I gather that some of you are using your purchase history as a digital library. OpenCart is not optimized for downloads, and there have been occasions when customers have done something untoward (they never admit what it is) and their entire purchase history has disappeared. It has not happened often, but it is possible. I encourage you to always download your purchases and store them on backup drives, preferably two such drives because, sooner or later, one will fail. Safeguard your purchases in this way rather than leaving them online. If you lose them all, I will not undertake to manually replace them for you; this is labour intensive and should never be necessary.